Learner Resources-CPP40719 Certificate IV in Security Management FBP Units of competency PSPPCY010 Manage

Units of competency PSPPCY010 Manage policy implementation PSPMGT007 Manage risk BSBMGT605 Provide leadership across the organisation PSPGEN070 Persuade and influence opinion PSPGEN071 Prepare high-level written communication PSPGEN067 Establish and maintain strategic networks If you require RPL Kits with comprehensive benchmarking

charge and replace batteries and jump-start vehicles AURSAA001 Process customer complaints in an automotive workplace AURSCA101 Select and supply automotive parts and products AURSCA104 Carry out cash and non-cash payment operations AURVTA001 Prepare vehicles for customer use AURVTG008 Cut and process vehicle and machinery flat laminated glass AURVTG011 Install side vehicle windows If you require RPL Kits with comprehensive benchmarking

A compliant set of RTO policies and procedures to run Skills First courses

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CPP40719 Certificate IV in Security Management FBP Units of competency PSPPCY010 ManageOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all