Self-Study Guide-HLTPOP009 Provide information and support on environmental health issues AUR Units of competency AURTTJ011 Balance

Units of competency AURTTJ011 Balance wheels and tyres AURTTD004 Inspect and service suspension systems AURTTD002 Inspect and service steering systems AURHTD004 Carry out heavy vehicle wheel alignment operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBPRO401 Develop product knowledge BSBREL402 Build client relationships and business networks BSBSLS407 Identify and plan sales prospects BSBSLS408 Present

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations If you require RPL Kits with comprehensive benchmarking

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS005 Conduct individual assessments CHCCCS009 Facilitate responsible behaviour CHCCCS019 Recognise and respond to crisis situations CHCCCS017 Provide loss and grief support CHCCCS031 Provide individualised support CHCCCS038 Facilitate the empowerment of people receiving support * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-HLTPOP009 Provide information and support on environmental health issues AUR Units of competency AURTTJ011 BalanceOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the