Unit Knowledge Guide-TLII0005 Apply customer service skills CHC RTOs purchase a license for

RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity

Units of competency SITXFIN004 Prepare and monitor budgets BSBFRA402 Establish a franchise SITXHRM006 Monitor staff performance SITXFIN006 Manage revenue SITXWHS004 Establish and maintain a work health and safety system If you require RPL Kits with comprehensive benchmarking

Core units AHCARB608 Interpret diagnostic test results AHCARB609 Measure and improve the performance of urban forests AHCARB610 Provide consultation in a legal framework AHCARB611 Develop an operational tree management plan Elective units AHCARB512 Generate tree plans using computer-aided design software AHCARB612 Review and develop strategic tree policy AHCNRM507 Manipulate and analyse data within geographic information systems AHCPCM601 Develop and implement a plant health management strategy AHCWRK603 Design and conduct a field-based research trial BSBCOM602 Develop and create compliance requirements If you require RPL Kits with comprehensive benchmarking

Units of competency TAELLN412 Access resources and support to address foundation skills in vocational practice TAELLN413 Integrate foundation skills into vocational training delivery TAELLN411 Address adult language

Unit Knowledge Guide-TLII0005 Apply customer service skills CHC RTOs purchase a license forOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner