SCORM Compliant Package-ICTICT818 Develop knowledge management strategies Certificate II Core units BSBPEF501 Manage personal

Core units BSBPEF501 Manage personal and professional development FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSSAM411 Sell financial products and services Elective units BSBESB401 Research and develop business plans BSBOPS304 Deliver and monitor a service to customers BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities If you require RPL Kits with comprehensive benchmarking

Units of competency BSBMKG552 Design and develop marketing communication plans BSBMKG555 Write persuasive copy BSBPMG430 Undertake project work BSBMKG542 Establish and monitor the marketing mix BSBMKG541 Identify and evaluate marketing opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief BSBDES602 Research global design trends BSBINN801 Lead innovative thinking and practice BSBSUS501 Develop workplace policy and procedures for sustainability BSBDES501 Implement design solutions BSBINM601 Manage knowledge and information BSBMGT616 Develop and implement strategic plans BSBFIM601 Manage finances BSBMGT616 Develop and implement strategic plans BSBMGT617 Develop and implement a business plan BSBMKG609 Develop a marketing plan If you require RPL Kits with comprehensive benchmarking

Units of competency BSBLEG314 Protect information in a legal services environment BSBLEG423 Conduct simple legal research BSBLEG424 Support the drafting of complex legal documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTICT818 Develop knowledge management strategies Certificate II Core units BSBPEF501 Manage personal* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.