Vocational Placement Kit-SITSS00035 Customer Service Management Skill Set SIR containing:

containing:

procedures and recording tools to be used during the process

Core units BSBHRM521 Facilitate performance development processes BSBHRM522 Manage employee and industrial relations BSBHRM523 Coordinate the learning and development of teams and individuals BSBHRM524 Coordinate workforce plan implementation BSBHRM527 Coordinate human resource functions and processes BSBOPS504 Manage business risk BSBWHS411 Implement and monitor WHS policies

This package includes forms and guidelines

Vocational Placement Kit-SITSS00035 Customer Service Management Skill Set SIR containing:A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.