Vocational Placement Kit-CPC10120 Certificate I in Construction CRICOS Policies and Procedures procedures etc) are included to

procedures etc) are included to ensure that assessments are consistent and based on the Principles of Assessment and Rules of Evidence

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Simulated business resources (templates

The General English program is designed to improve students English language skills for communication in common life situations as well as for travel or business contexts

Vocational Placement Kit-CPC10120 Certificate I in Construction CRICOS Policies and Procedures procedures etc) are included toA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.