SCORM Compliant Package-UEERL0005 Locate and rectify faults in low voltage (LV) electrical equipment using set procedures Certificate IV Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and practices in the workplace UEECD0019 Fabricate

accessories and materials for energy sector work activities UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECD0051 Use drawings

Units of competency ICTBWN308 Work safely on live optical fibre installations ICTTEN310 Remove and replace electronic circuit boards in carrier equipment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL322 Install

SCORM Compliant Package-UEERL0005 Locate and rectify faults in low voltage (LV) electrical equipment using set procedures Certificate IV Units of competency SIRXSLS001 Sell* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.