Learner Guide-AURVTN135 Apply original equipment manufacturer repair procedures during vehicle repairs HLTINFCOV001 Units of competency SIRRINV002 Control

Units of competency SIRRINV002 Control stock SITXHRM002 Roster staff SIRXMGT001 Supervise and support frontline team members SIRXCEG008 Manage disrespectful

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICPPRP4300 Manage colour ICPPRN3900 Generate proofs for digital production ICPPRN284 Use colour management systems ICPPRP2600 Proof images * We can develop additional elective units that are not listed on request (Please contact us for further information)

selection and induction processes BSBITU402 Develop and use complex spreadsheets If you require RPL Kits with comprehensive benchmarking

Learner Guide-AURVTN135 Apply original equipment manufacturer repair procedures during vehicle repairs HLTINFCOV001 Units of competency SIRRINV002 ControlOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce